Privacy Policy

1. Privacy Policy at a glance

General information

The following notices give you a basic overview of what happens to your personal data when you visit our website. For more detailed information, start with Section 2 of this Privacy Policy.

Personal data is any data that personally identifies you, such as your name and address, e-mail address and phone number.

Collection of data on our website

  • Who is responsible for the collection of data on this website?

The website operator is responsible for data processing on this website. The website operator's contact details can be found in the 'Impressum' (legal notice) of this website.

  • How do we collect your data?

Data is collected when you provide it to us, for example when you enter information on a contact form.

Other data is collected automatically by our IT systems when you visit our website. This is mainly technical data (for example, your web browser, operating system or time of page view). This data is automatically collected as soon as you enter our website.

  • What do we use your data for?

Data that you provide, for example on a contact form, is processed and stored solely for the purpose of responding to your inquiry of processing your order.

Some automatically collected data is required to ensure that the website runs properly. Other data may be used to analyze your user behavior.

  • What rights do you have with respect to your data?

At any time, you have the right to obtain information free of charge about the origin, recipients and storage purpose of your personal data. You also have a right to request the correction, blocking or erasure of this data. You can contact us for further information on privacy issues at any time. Furthermore, you have a right to lodge a compliant with the competent supervisory authority.

  • Analytics tools and third-party tools

Your browsing habits may be statistically analyzed when you visit our website. We primarily use cookies and analytics tools for this purpose. The analysis of your browsing habits is usually anonymous. Browsing habits cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in Section 4 of this Privacy Policy.

2. Mandatory information

Data processing controller of this website:

Armaturenwerk Hötensleben GmbH
Managing Director: Thomas Erhorn, Wolf Ehrenberg, Harry Ehrenberg
Schulstraße 5 - 6
39393 Hötensleben

Telephone: +49 394 05 92-0

The controller is the natural or legal person who, alone or in concert with others, determines the purposes and means of processing personal data (such as names, e-mail addresses, etc.).


Information privacy

We are committed to safeguarding your personal data. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this Privacy Policy.

Various personal data is collected when you use this website. Personal data is information that personally identifies you. This Privacy Policy explains the information we collect and what we use it for. It also explains how and for what purpose we collect data.


SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content such as orders or inquiries that you send to us as the site operator. You can tell if a connection is encrypted if your browser's address bar shows 'https: //' instead of 'http: //' and a padlock icon is present.

If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Please note that data sent over the Internet (for example, when communicating by e-mail) may still be vulnerable. It is not possible to completely prevent data from being accessed by third parties.


Access, blocking, deletion

By law, you have the right to request information about your stored personal data, its origin and recipients as well as the purpose for which it is processed. If applicable, you also have the right to have this data corrected, blocked or deleted. You can contact us at any time if you have further questions or require more information about personal information.


Withdrawing your consent to data processing

Many data processing operations are not permitted without your express consent. If you have already given your consent, you can withdraw it at any time. To do this, simply send us an informal e-mail. The lawfulness of data processing performed until you withdraw your consent is not affected by your withdrawal of consent.


Right to data portability

You have the right to have the data that we automatically process with your consent or for performance of a contract sent to you or a third party in a commonly used, machine-readable format. If you request the data to be transferred to another controller, this will only be done where technically feasible.


Right to lodge a compliant with the competent supervisory authority

In the case of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection officer of the federal state in which our company is based. You can reach the Data Protection Officer for Saxony-Anhalt at:


Disclosure of personal data to third parties

If you data is shared with service providers for purposes of order processing, such providers are contractually bound by applicable data protection laws, other statutory provisions and the terms of the Privacy Policy of Armaturenwerk Hötensleben GmbH. Where Höfenleben GmbH is required by law or by court order to do so, we will disclose your data to the required extent to entities entitled to receive such information. For other purposes, Armaturenwerk Hötensleben GmbH will not pass on your data to third parties without your express consent.


3. Data protection officer

We have appointed a data protection officer for our company:

Jens-Olaf Knapp
Schulstraße 5 - 6
39393 Hötensleben

Telephone: +49 394 05 92-0

4. Collection of data on our website


Our website uses cookies in some places. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are downloaded to your computer and stored by your browser.

Most of the cookies we use are "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can configure your browser so that you are informed about the use of cookies and allow cookies only in individual cases. You can also accept cookies for certain situations or disable them completely as well enable automatic deletion of cookies when you close the browser. Disabling cookies may limit the functionality of this website.

Cookies that are required for communicating electronically with you or providing certain functions for you (such as the shopping cart function) are stored in accordance with Article 6 (1) point (f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure technically sound and optimal provision of services. If other cookies (such as cookies for analyzing your browsing habits) are stored, they will be treated separately in this privacy policy.


Server log files

The provider of this website automatically collects and stores information in server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version
  • Your operating system
  • Referrer URL
  • Host name of your computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

The legal basis for data processing is Article 6 (1) point (b) of the GDPR, which permits processing of data for performance of a contract or precontractual activities.


Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide, will be stored for purposes of processing the inquiry and answering any follow-up questions. We will not share this information without your consent.

This means that the data you enter on the contact form will be processed only with your consent (Article 6 (1) point (a) of the GDPR). You can withdraw this consent at any time. To do this, simply send us an informal e-mail. The lawfulness of data processing operations performed until you withdraw your consent remains unaffected by your withdrawal of consent.

We will retain the information you provide on the contact until you ask us to delete it, withdraw your consent to storage, or if the purpose for storing the data no longer applies (for example, after your inquiry has been processed). Mandatory statutory provisions, especially retention periods, are not affected by this.


5. Plugins and tools


Our website uses Matomo, a web analytics service. Matomo uses "cookies", i.e. text files that are saved on your computer and which allow us to analyze use of the website. For this purpose, the usage information (including your abbreviated IP address) created by the cookie is transferred to our server and saved in order to analyze usage, which helps us to optimize the website. During this process, your IP address will be rendered anonymous such that you, the user, remain anonymous to us. The information created by the cookie about your use of this website will not be disclosed to third parties. You can prevent the use of cookies by configuring your browser software accordingly; however, if you do so you may not be able to take full advantage of all the functions of this website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", i.e. text files that are saved on your computer and which allow us to analyze your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event of activation of IP anonymization on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the saving of cookies by configuring your browser software accordingly; however, we would like to inform you that if you do so, you may not be able to take full advantage of all the functions of this website. In addition, you may prevent Google collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as Google processing this data by using the following link (  to download and install the available browser plugin.

You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website: Disable Google Analytics

For more information about Terms of Use and Privacy, see or We would like to point out that on this website, Google Analytics has been extended using the code "anonymizeIp" to ensure anonymous collection of IP addresses (“IP masking”).